Refund Policy

At Simplehyped, we strive to ensure that our customers are completely satisfied with their purchases. Our refund policy is designed to provide you with peace of mind when shopping on our platform. Please read the following terms carefully.

Eligibility for Refunds

Refunds may be considered under the following circumstances:
  • If you did not receive the digital product or service you purchased.
  • If the digital product or service you received is significantly different from the description provided on Simplehyped.
  • If there is a technical issue that prevents you from accessing the digital product or service and our support team is unable to resolve it.

Refund Request Process

To request a refund, please follow these steps:
  1. Contact our customer support team at support@simplehyped.com within 30 days of your purchase.
  2. Provide your order number, the name of the product or service, and a detailed explanation of the issue.
  3. Our support team will review your request and may ask for additional information or evidence to support your claim.
  4. If your refund request is approved, the refund will be processed to your original payment method within 7-10 business days.

Non-Refundable Items

Some items are non-refundable, including but not limited to:
  • Subscriptions that have already been partially used or consumed.
  • Products or services that were purchased as part of a bundle or package deal.
  • Products or services that have been downloaded or accessed and used successfully.

Changes to the Refund Policy

Simplehyped reserves the right to modify this refund policy at any time. Any changes will be posted on this page and will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team at support@simplehyped.com. Thank you for choosing Simplehyped. We appreciate your business and are committed to providing you with the best possible service.