Discount up to 35% for first purchase only this month.
Discount up to 35% for first purchase only this month.
At SimpleHyped, we offer customizable Wix themes that are delivered instantly upon purchase. Due to the nature of digital products, order cancellations are subject to certain conditions. Please review this policy carefully before making a purchase.
By purchasing from SimpleHyped, you agree to this Cancellation Policy.
Once an order is placed and the theme is delivered, cancellation is not possible as the product is instantly accessible. However, we allow cancellations under the following conditions:
✅ Before Downloading – If you have not yet downloaded the theme, you may request a cancellation within [X] hours of purchase.
✅ Duplicate Orders – If you accidentally purchased the same theme twice, contact us immediately for cancellation and a refund for the duplicate order.
Due to the digital nature of our products, the following cases are not eligible for cancellation:
🚫 Downloaded Products – Once a theme has been downloaded, cancellation is not possible.
🚫 Change of Mind – If you decide you no longer want the theme after purchase, we cannot process a cancellation.
🚫 Customization Issues – If you experience difficulties customizing the theme, our support team is available to help, but cancellation is not allowed.
🚫 Failure to Check Compatibility – Ensure the theme fits your needs before purchasing. Refunds/cancellations will not be granted for incompatibility issues.
If your order meets the cancellation criteria, follow these steps:
📧 Step 1: Email [support@simplehyped.com] with your order details and reason for cancellation.
⏳ Step 2: Our team will review your request within [X] business days.
💳 Step 3: If approved, your cancellation and refund (if applicable) will be processed within [X] business days.
If you are experiencing technical issues or need assistance with your theme, we recommend:
✔ Contacting our support team at [support@simplehyped.com] for troubleshooting.
✔ Requesting an exchange for another theme of equal value (if applicable).
✔ Using our knowledge base or guides to help with customization.
We reserve the right to modify this Cancellation Policy at any time. Updates will be reflected on this page, and significant changes may be communicated via email.
By continuing to use our website, you accept any future updates to this policy.
For cancellation-related inquiries, reach out to us:
📧 Email: [support@simplehyped.com]
🌐 Website: https://simplehyped.com
📍 Business Hours: Monday – Friday | 9 AM – 6 PM (IST)
We value your trust in SimpleHyped and are here to assist with any concerns.
100% Original product that covered warranty by the vendor.
You have the right to return your orders within 30 days.
Your orders are shipped seamlessly between countries.
Your payments are secure with our private security network.
